Changes for our insurer

Our insurer, Liberty Mutual Insurance Europe SE (LMIE), has moved its registered office to enable it to continue operating in the UK and Europe after the UK has left the European Union (known as Brexit). Your policy is unaffected but we are required by the Financial Conduct Authority (FCA) to inform you of the changes.

The changes in brief

LMIE has transferred its corporate seat from the UK to Luxembourg with effect from 1 March 2019, in order to continue operating in Europe after Brexit. LMIE will continue to maintain a substantial presence via its existing offices in London, which will act as the UK branch and be permitted to carry on insurance business in the UK, and will be subject to regulation by the FCA and the Prudential Regulation Authority (PRA).

Your policy

Your UK issued policy will be unaffected. LMIE remains the same legal entity which means your existing contract of insurance will remain valid following the proposed transfer, and LMIE will continue to pay valid claims after Brexit. You will still have recourse to the UK Financial Services Compensation Scheme (FSCS) in relation to financial defaults (e.g. insurer insolvency); and to the UK Financial Ombudsman Service (FOS) for any complaints.